IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Prompt Engineering, Business Correspondence, Target Audience, Business Communication, Strategic Communication, Business Writing, Social Media Content, Communication, AI Enablement, Generative AI, Communication Strategies, Meeting Facilitation, Content Creation, Social Media, Taking Meeting Minutes, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Civil Engineering, Mechanical Engineering, Engineering Calculations, Construction, Mechanics, Engineering Design Process, Experimentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Amazon CloudWatch, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Columbia University
Skills you'll gain: Computer Vision, Image Analysis, Dimensionality Reduction, Artificial Neural Networks, Machine Learning Methods, Unsupervised Learning, Deep Learning, Graph Theory, Machine Learning Algorithms, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Social Sciences, Data Governance, Political Sciences, Governance, Data Literacy, Public Administration, Digital Transformation, Policy Analysis, Data Analysis, Big Data, Algorithms, Data Ethics, Computing Platforms, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, AI Security, Mobile Security, Safety and Security, Identity and Access Management, Remote Access Systems, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, Intrusion Detection and Prevention, Command-Line Interface, Cybersecurity, Information Systems Security, Local Area Networks, Firewall, Windows PowerShell, Hardening, Threat Detection, Linux, Penetration Testing, Network Architecture, Wireless Networks, Vulnerability Assessments, System Configuration, IT Automation, Encryption, Network Analysis, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Risk Management, Planning, Team Management, Project Implementation, Project Planning, Business Risk Management, Project Controls, Team Leadership, Project Management, Leadership and Management, Program Evaluation, Initiative and Leadership, Leadership, Prioritization, Analysis
Intermediate · Course · 1 - 4 Weeks