IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Physics, General Science and Research, Scientific Methods, Environment, Scientific Visualization, Safety Assurance, Simulations, Mathematical Modeling
Beginner · Course · 1 - 3 Months

Edureka
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Legal Technology, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Social Impact, Economics, Information Privacy
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Mathematical Modeling, Epidemiology, Infectious Diseases, Model Evaluation, Simulations, Statistical Modeling, Data Modeling, R Programming, Statistical Methods, Public Health
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Culture Transformation, Organizational Leadership, Digital Transformation, Business Leadership, Organizational Effectiveness, Leadership, Stakeholder Analysis, Stakeholder Management, Communication Strategies, Strategic Communication, Collaborative Software, Stakeholder Engagement, Team Building, Communication, Adaptability, Google Workspace, Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Digital Forensics, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture
Advanced · Course · 1 - 3 Months