IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Education Software and Technology, Professional Development, Content Creation, Design Strategies, Quality Assurance, Constructive Feedback, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Stakeholder Analysis, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Market Liquidity, Securities Trading, Financial Trading, Financial Market, Market Dynamics, Equities, Market Data, Technical Analysis, Financial Regulation, Order Processing, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Management, User Story, Product Lifecycle Management, Product Requirements, Scaled Agile Framework, Lean Methodologies, Prioritization, Business Priorities, Release Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Cloud-Native Computing, Docker (Software), Containerization, Microservices, DevOps, Application Deployment, YAML, Virtualization, Command-Line Interface
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Child Development, Working With Children, Trauma Care, Teaching, Instructional Strategies, Pedagogy, Disabilities, Advocacy, Mental Health, Diversity Equity and Inclusion Initiatives, Relationship Building
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Computer Security, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Security Policies, Threat Management, Cyber Risk, Threat Detection, Cyber Security Assessment, Network Security, Application Security, Risk Management, Data Security, Information Privacy, Vulnerability Assessments, Business Economics
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Analysis, Probability Distribution, Statistical Software, Statistics, Statistical Analysis, Estimation, R (Software), Data Visualization, Risk Analysis, Probability, Statistical Methods, R Programming, Return On Investment, Probability & Statistics, Problem Solving
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Regulatory Compliance, Compliance Management, Data Ethics, Generative AI, Regulatory Requirements, AI Security, Governance, Regulatory Affairs, Ethical Standards And Conduct, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Writing, Course Development, Peer Review, Editing, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, Debugging, ChatGPT, Integrated Development Environments, Development Environment, Python Programming, Prompt Engineering, Software Development, Application Development
Intermediate · Guided Project · Less Than 2 Hours