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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Business Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, ChatGPT, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Requirements Analysis, Data Presentation, Artificial Intelligence and Machine Learning (AI/ML), Workflow Management, Business Strategy, Image Quality, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Cybersecurity Compliance Framework, Standards & Regulations

    Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.4K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Data Structures and Algorithms

    Skills you'll gain: Data Structures, Graph Theory, Algorithms, Program Development, Bioinformatics, Data Storage, Development Testing, Theoretical Computer Science, Computational Thinking, Network Analysis, Programming Principles, File Systems, Computer Programming, Python Programming, C and C++, Java, Rust (Programming Language), Javascript, Software Testing, Debugging

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI 101 for Human Resources (HR) Professionals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data-Driven Decision-Making, Image Quality, Employee Engagement, Recruitment, Machine Learning, Performance Appraisal

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Psychological First Aid

    Skills you'll gain: Triage, Crisis Intervention, Active Listening, Rapport Building, Emergency Response, Trauma Care, Psychiatric Assessments, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations of Digital Marketing and E-commerce

    Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience, Social Media Marketing, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Database Engineer

    Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Programming Principles, Computational Thinking, Test Driven Development (TDD)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.4K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Tools of the Trade: Linux and SQL

    Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.9K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Arizona

    Astronomy: Exploring Time and Space

    Skills you'll gain: Physical Science, Physics, Ancient History, Chemistry, General Science and Research, Global Positioning Systems, Scientific Methods, Scientific Visualization, Research, Simulations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    208 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Full-Stack JavaScript Developer

    Skills you'll gain: Software Development Life Cycle, Software Architecture, Istio, Node.JS, Application Deployment, Restful API, Kubernetes, React Redux, Database Design, CI/CD, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Cloud Applications, Ajax, Javascript, Azure DevOps, Engineering Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular it support courses

  • Generative AI for Business Analysts: IBM
  • Cybersecurity Compliance Framework, Standards & Regulations: IBM
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Data Structures and Algorithms: University of California San Diego
  • Generative AI 101 for Human Resources (HR) Professionals: IBM
  • Psychological First Aid: Johns Hopkins University
  • Foundations of Digital Marketing and E-commerce: Google
  • Meta Database Engineer: Meta
  • Tools of the Trade: Linux and SQL: Google
  • Astronomy: Exploring Time and Space: University of Arizona

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Social Media Marketing (9)
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