IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, LLM Application, OpenAI API, OpenAI, Large Language Modeling, Agentic systems, Hugging Face, Embeddings, Application Development, Program Development, AI Workflows, Data Processing, Application Frameworks
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Audit Planning, Auditing, Internal Controls, Risk Management Framework, Continuous Monitoring, Compliance Auditing, Project Coordination, Financial Controls, Quality Assurance, Information Systems Security, Cyber Security Assessment, Governance, Presentations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Stakeholder Analysis, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Grammar, Concision, English Language, Target Audience, Organizational Skills, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Apache Spark, Data Pipelines, MLOps (Machine Learning Operations), PySpark, IBM Cloud, Jupyter, Docker (Software), Machine Learning, Data Science, Python Programming, Scalability, Design Thinking
Advanced · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Debugging, Automation, Web Scraping, Software Testing, Web Development Tools, Test Case, Browser Compatibility, Test Data, Data Validation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mathematical Modeling, Control Systems, Network Model, Mechanical Engineering, Systems Analysis, Automation, Real-Time Operating Systems, Differential Equations, Safety Assurance, Verification And Validation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Networking Hardware, Network Switches, OSI Models, Network Routing, Network Protocols
Intermediate · Course · 1 - 4 Weeks