IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, AI Security, Gemini, AI Enablement, Google Workspace, Productivity Software, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Model Evaluation, AI Workflows, Workplace inclusivity, Social Impact, Operational Efficiency, Human Factors, Critical Thinking, Analysis, Data Security, Natural Language Processing
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, ChatGPT, AI Product Strategy, AI Security, Artificial Intelligence, Automation, Cloud Applications, Social Impact
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Google Workspace, Google Sheets, Software Installation
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Program Development, Bioinformatics, Data Storage, Development Testing, Theoretical Computer Science, Computational Thinking, Network Analysis, Test Case, Programming Principles, Computer Programming, Python Programming, C and C++, Java, Rust (Programming Language), Javascript, Software Testing, Debugging
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Supervised Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, NumPy, Predictive Modeling, Classification Algorithms, Feature Engineering, Artificial Intelligence, Model Evaluation, Data Preprocessing, Python Programming, Logistic Regression, Regression Analysis, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Physical Science, Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Chemistry, electromagnetics, Biology, Global Positioning Systems, Scientific Methods, Scientific Visualization, Research, Simulations
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, LLM Application, Prompt Engineering, PyTorch (Machine Learning Library), Model Deployment, Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Model Evaluation, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Oral Comprehension, Grammar, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Testing, Software Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Legal Technology, LLM Application, Productivity, OpenAI, AI Personalization, AI Enablement, Legal Strategy, Large Language Modeling, Artificial Intelligence, Legal Research, Data Ethics, Expense Management, Productivity Software, Creativity, Responsible AI, Verification And Validation
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operational Efficiency, Scalability, Corporate Sustainability, System Monitoring, Customer Support
Beginner · Course · 1 - 3 Months