IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Technology Solutions, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, Real Time Data, Value Propositions, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

SAS
Skills you'll gain: Predictive Modeling, Predictive Analytics, Data Preprocessing, Model Evaluation, Responsible AI, Data-Driven Decision-Making, Machine Learning, Applied Machine Learning, Business Ethics, Decision Tree Learning, Business Analytics, Artificial Intelligence, Technical Management, Data Science, Social Justice
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Telehealth, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: English Language, Vocabulary, Oral Comprehension, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Business Strategies, Supply Chain, Social Impact, Organizational Structure
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Case Law, Environmental Issue, Legal Proceedings, Legal Research, Social Justice, Environmental Policy, Sustainable Development, Environmental Laws, Climate Change Adaptation, Advocacy, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Digital Forensics, Microsoft Windows, Data Analysis Software, User Accounts, USB, File Systems, System Configuration, Software Installation, Operating Systems, System Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, SQL, File Management
Intermediate · Guided Project · Less Than 2 Hours