IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Design, Process Driven Development, Software Engineering, Quality Assurance, Systems Development, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Unified Modeling Language
Intermediate · Course · 1 - 3 Months

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: R Programming, Statistical Modeling, Bayesian Statistics, Statistical Software, Markov Model, Mathematical Modeling, Statistical Methods, Probability & Statistics, Unsupervised Learning, Machine Learning Methods, Probability Distribution, Classification Algorithms
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Cost Management, Income Statement, Decision Making, Financial Analysis, Product Planning, Budgeting, Analysis, Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Technology Solutions, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, Real Time Data, Value Propositions, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Telehealth, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours
The Hong Kong University of Science and Technology
Skills you'll gain: Market Liquidity, Analysis, Financial Policy, Economics, International Finance, Financial Market, Financial Regulation, Market Dynamics, Supply And Demand, Forecasting
Intermediate · Course · 1 - 4 Weeks

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Ancient History, Governance, Social Studies, World History, Anthropology, Diplomacy, Sociology, Political Sciences, Economics
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Internet Of Things, Network Protocols, Wireless Networks, Emerging Technologies, Data Analysis, Communication Systems, Digital Signal Processing, Scikit Learn (Machine Learning Library), Regression Analysis, Pandas (Python Package), Unsupervised Learning
Intermediate · Course · 1 - 4 Weeks