IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Combinatorics, Probability, Probability Distribution, Algorithms, Bayesian Statistics, Mathematical Modeling, Statistics, Arithmetic, Python Programming, Simulations
Beginner · Course · 1 - 3 Months

University of Lausanne
Skills you'll gain: Business Ethics, Decision Making, Organizational Leadership, Strategic Decision-Making, Social Sciences, Organizational Strategy, Business Management, Research, Sociology, Psychology, Case Studies, Mindfulness
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Business Solutions, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Qualitative Research, Research Design, Report Writing, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Customer experience strategy (CX), Hospitality, Brand Management, Product Quality (QA/QC), Global Marketing, Product Management, Product Strategy, Value Propositions, Business Strategy, Innovation, Growth Strategies, Market Dynamics, Marketing
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months
University of Toronto
Skills you'll gain: Geographic Information Systems, Geospatial Mapping, Data Mapping, Spatial Data Analysis, Data Visualization, Metadata Management, Quantitative Research, Spatial Analysis, Typography, Data Manipulation, Data Modeling, Design Elements And Principles, Data Import/Export
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Compassion, Social Justice, Communication, Empathy, Social Impact, Liberal Arts, Social Sciences, Cultural Diversity, Creativity, Research, Psychology, Ethical Standards And Conduct, Neurology
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Trauma Care, Emergency Medicine, Emergency Medical Services, Patient Evaluation, Triage, Clinical Assessment, First Aid, Patient Transport, Wound Care, Vital Signs, Physiology, Anatomy
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Materials science, Mechanical Engineering, Electrical Engineering, Electronics Engineering, Electronics, Thermal Management, Structural Analysis, Chemical Engineering, Manufacturing Processes, Chemistry, Failure Analysis, Process Control, Engineering Calculations
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Analysis Expressions (DAX), Business Intelligence, Data Entry
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Identity and Access Management, IT Security Architecture, Security Testing, Single Sign-On (SSO), Data Security, Contingency Planning, User Provisioning, Cryptography, Network Security, Application Security, Information Systems Security, Cryptographic Protocols, Asset Protection, Cloud Security, Computer Security Incident Management, Digital Assets, Public Key Cryptography Standards (PKCS), Incident Response, Risk Management Framework, Risk Management
Advanced · Specialization · 3 - 6 Months