IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, Object Oriented Programming (OOP), User Interface (UI), Object Oriented Design, Computer Programming, Algorithms, Software Engineering, Data Structures, Programming Principles, Software Documentation, Development Environment, Debugging
Intermediate · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Human Computer Interaction, Web Content Accessibility Guidelines, Human Factors, Usability, Interaction Design, Prototyping, User Interface and User Experience (UI/UX) Design, User Experience Design, User Centered Design, User Interface (UI) Design, Responsive Web Design, Design Thinking, Usability Testing, Augmented and Virtual Reality (AR/VR), User Research, Wireframing, Information Architecture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, User Experience, Content Management, Usability, UI/UX Research, Usability Testing, Design Research, User Centered Design, User Research, Statistical Analysis, Content Strategy, Goal Setting, Sample Size Determination
Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: User Interface (UI) Design, Graphic and Visual Design, Design, Design Elements And Principles, Human Computer Interaction, Typography, Graphic Design, Layout Design, Information Architecture, Application Design, Interaction Design, User Experience Design
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Clinical Assessment, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, End User Training and Support, Technical Support, Patient Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ISO/IEC 27001, Auditing, Audit Planning, Security Controls, Security Management, Information Systems Security, Information Assurance, Risk Management, Risk Management Framework, Security Strategy, Security Requirements Analysis, Identity and Access Management, Security Awareness, Information Technology
Intermediate · Course · 1 - 3 Months