IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cyber Risk, Risk Management, Threat Management, IT Management, Security Controls, Security Management, Business Risk Management, Vulnerability Assessments, Cyber Security Assessment, Cyber Security Strategy, Cybersecurity, Threat Modeling, Cyber Security Policies, Information Assurance, Data Security, Technical Communication, Stakeholder Communications, Business Communication
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Professional Networking, Social Media, Social Media Strategy, LinkedIn, Facebook, Professionalism, digital literacy, Brand Awareness, Content Creation, Relationship Building, Instagram, Information Privacy, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Dashboard, Power BI, Data Visualization, Data Transformation, Data Manipulation, Data Modeling, Data Import/Export, Data Visualization Software, Extract, Transform, Load, Data Analysis, Analytics, Data Cleansing, Performance Analysis, Data Security, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Interpersonal Communications, Employee Engagement, Professionalism, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy, Diversity and Inclusion, Accountability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Project Management Life Cycle, Diagram Design, Project Closure, Agile Methodology, Benefits Administration, Innovation, Change Management, Stakeholder Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Shell Script, Package and Software Management, Linux Administration, Linux Commands, Unix Shell, Systems Administration, Hardening, Unix Commands, Patch Management, Scripting, System Monitoring, User Accounts, Dynamic Host Configuration Protocol (DHCP), System Configuration, OS Process Management, Firewall, Process Management
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Cyber Governance, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Risk, Governance Risk Management and Compliance, ISO/IEC 27001, Cyber Security Assessment, Cybersecurity, Compliance Management, Governance, NIST 800-53, Risk Mitigation, Risk Management, Audit Planning, Risk Appetite, Policy Analysis, Regulation and Legal Compliance, Stakeholder Engagement, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Open Shortest Path First (OSPF), Network Performance Management, Virtual Networking, Network Monitoring, Firewall, Network Planning And Design, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption, System Configuration, Scalability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Code Review, Technical Documentation, Software Documentation
Advanced · Course · 1 - 3 Months