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Explore the IT Support Course Catalog

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Status: PreviewUniversity of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Culture, Policy Analysis, Behavioral Economics, Surveys, Program Evaluation, Qualitative Research, Data Collection, Research
Status: PreviewDuke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Arithmetic, Data Science, Calculus, Data Analysis, Descriptive Statistics
Status: NewStatus: PreviewSkills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Amazon Web Services
Status: NewStatus: PreviewSkills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, No-Code Development, Microsoft 365, Workflow Management, Process Improvement, Business Process Automation, Productivity Software, Application Development, Decision Making, Design Software, Power Electronics, Systems Integration, Governance
Status: NewSkills you'll gain: Virtualization, Network Administration, File Systems
Status: Free TrialUniversity at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Application Design, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Microsoft Azure, FinTech, Secure Coding, Cloud Computing Architecture, Development Environment, Web Development Tools
Status: Free TrialUniversity of Michigan
Skills you'll gain: Pandas (Python Package), Jupyter, NumPy, Data Manipulation, Data Science, Data Analysis, Statistical Analysis, Pivot Tables And Charts, Data Cleansing, Data Import/Export, Probability & Statistics, Python Programming, Programming Principles
Status: PreviewUniversity of California, Irvine
Skills you'll gain: Key Performance Indicators (KPIs), Employee Surveys, Performance Measurement, Human Resources Management and Planning, Data Analysis Software, Microsoft Excel, Data Analysis
Status: Free TrialDeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning, Debugging, Data-Driven Decision-Making, Artificial Neural Networks, Performance Tuning
Status: NewStatus: PreviewStarweaver
Skills you'll gain: Threat Detection, Identity and Access Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Threat Management, Zero Trust Network Access, MITRE ATT&CK Framework, Security Awareness, Security Information and Event Management (SIEM), Security Controls, Endpoint Security, User Accounts, General Data Protection Regulation (GDPR)
Status: NewStatus: Free TrialSkills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, Agile Software Development, User Centered Design, Agile Methodology, Usability, Usability Testing, Responsive Web Design, Kanban Principles, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
In summary, here are 10 of our most popular it support courses
- Samsung Customer Care Essentials:Â Samsung
- Social Norms, Social Change I:Â University of Pennsylvania
- Data Science Math Skills:Â Duke University
- Prometheus Monitoring: Configure & Visualize Systems:Â EDUCBA
- Power Platform & SPFx: SharePoint Dev Essentials:Â Coursera
- A Complete Course on Windows Server Administration:Â Packt
- Blockchain:Â University at Buffalo
- Introduction to Data Science in Python:Â University of Michigan
- Human Resources Analytics:Â University of California, Irvine
- Structuring Machine Learning Projects:Â DeepLearning.AI










