IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, System Monitoring, Sustainability Standards
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Thought Leadership, Influencing, Communication, Self-Awareness, Lifelong Learning, Professional Networking, Leadership, Professional Development, LinkedIn, Personal Development, Emotional Intelligence, Branding, Growth Mindedness, Social Media Strategy, Adaptability
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Google Gemini, Generative AI, Collaborative Software, Anthropic Claude, Innovation, AI Enablement, Business Process Automation, Workflow Management, Content Creation, Productivity Software, Application Design, Video Production, Prototyping
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, Open Mindset, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Social Impact, Creativity
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Infrastructure Security, Security Information and Event Management (SIEM), Cloud Security, Security Software, IT Security Architecture
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Personally Identifiable Information, Data Governance, Data Security, Governance, Complex Problem Solving, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Image Quality, Creativity, Web Applications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Application Programming Interface (API), Cloud Computing, Cloud Applications, Hybrid Cloud Computing, IT Infrastructure, Kubernetes, Digital Transformation, Containerization
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Health Policy, Advocacy, Health Disparities, Social Determinants Of Health, Health Equity, Climate Change Adaptation, Public Health, Policy Analysis, Health Systems, Environmental Policy, Health Care, Climate Change Programs, Environmental Issue, Sustainable Development, Climate Change Mitigation, International Relations, Socioeconomics, Policy Development, Governance, Environmental Science
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Patient Communication, Compassion, Patient-centered Care, Empathy, Interpersonal Communications, Active Listening, Communication, Emotional Intelligence, Cultural Diversity, Self-Awareness
Beginner · Course · 1 - 3 Months