IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Responsible AI, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, Governance, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry, Laboratory Testing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Professional Development, Leadership, Team Management, Empathy & Emotional Intelligence, Conflict Management, Collaboration, Communication, Adaptability, Active Listening, Change Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Information Technology, Artificial Intelligence, Hardware Design, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Deployment, Cloud Computing, Incident Response, Cloud Infrastructure, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Role-Based Access Control (RBAC), Encryption
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Emotional Intelligence, Parent Communication, Empathy, Child Development, Conflict Management, Relationship Building, Rapport Building, Trustworthiness, Self-Awareness, Behavior Management, Active Listening, Communication Strategies, Family Support
Beginner · Course · 1 - 3 Months

UiPath
Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security
Beginner · Course · 1 - 4 Weeks