IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate Ā· Course Ā· 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, File Management, Security Requirements Analysis, Issue Tracking, Cloud Storage, Event Monitoring, Technical Communication, Systems Administration
Beginner Ā· Course Ā· 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Gmail, Cloud Computing, Communication
Beginner Ā· Project Ā· Less Than 2 Hours

Skills you'll gain: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
Beginner Ā· Course Ā· 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Development Tools, Microsoft Azure, Serverless Computing, Cloud Development, Event-Driven Programming, Cloud API, Application Programming Interface (API), Microservices, GitHub, Business Process Automation
Intermediate Ā· Course Ā· 1 - 3 Months

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Tool Calling, Retrieval-Augmented Generation, Prompt Engineering, Agentic systems, Data Pipelines
Intermediate Ā· Project Ā· Less Than 2 Hours

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information
Beginner Ā· Course Ā· 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Business Valuation, Target Audience, B2B Sales, Case Studies
Beginner Ā· Course Ā· 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Risking, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Justice
Intermediate Ā· Course Ā· 1 - 3 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment
Beginner Ā· Course Ā· 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Consumer Behaviour, Customer Insights
Intermediate Ā· Course Ā· 1 - 4 Weeks