IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Vector Databases, Retrieval-Augmented Generation, Model Evaluation, Hugging Face, Generative AI, Dimensionality Reduction, Natural Language Processing, OpenAI API, Data Preprocessing, Embeddings, Classification Algorithms, Large Language Modeling, OpenAI, Text Mining, Applied Machine Learning, LLM Application, Statistical Machine Learning, Data Processing, Multilingualism
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, Project Management Software, User Story, ChatGPT, AI Enablement, AI Workflows, Team Management, Prioritization
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Issue Tracking, Timelines, Design, Graphic Design, File Management, Collaborative Software, Data Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Accenture
Skills you'll gain: Conflict Management, Growth Mindedness, Emotional Intelligence, Lifelong Learning, Critical Thinking, Active Listening, Decision Making, Problem Solving, Willingness To Learn, Communication, Stress Management, Resilience, Adaptability
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Telecommuting, Collaborative Software, English Language, Team Performance Management, Virtual Teams, Teamwork, Business Transformation, Business Correspondence, Workflow Management, Management Training And Development, Business Communication, Digital Transformation, Organizational Change, Verbal Communication Skills, Communication, Problem Solving, Presentations
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Issue Tracking, Software Versioning, Software Development Tools, Collaborative Software, Technical Documentation, Software Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Electric Power Systems, Sustainable Technologies, Thermal Management, Power Electronics, Climate Change Mitigation, Mechanical Engineering, Materials science, Chemistry, Engineering Calculations, Sustainability Standards
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Marketing Design, Graphic Design, Digital Design, Design, Collaborative Software, Advertising, Organizational Skills, Marketing, Color Theory
Intermediate · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Innovation, Entrepreneurship, Team Management, Business Strategy, Organizational Strategy, Program Evaluation, Culture Transformation, New Business Development, Case Studies, Growth Strategies
Advanced · Course · 1 - 4 Weeks