IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Differentiated Instruction, Diversity Awareness, Cultural Diversity, Cultural Responsiveness, Blended Learning, Special Education, Pedagogy, Higher Education, Student-Centred Learning, Instructional Strategies, Social Justice
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Sustainable Design, Sustainable Engineering, Digital Transformation, Project Planning, Business Acumen, Customer Service, Electronic Systems, Semiconductors, Engineering Design Process, Engineering Practices, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI
Beginner · Specialization · 3 - 6 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Vibrations, Engineering Design Process, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Applied Mathematics, Differential Equations, Mechanics, Calculus, Physics
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, User Acceptance Testing (UAT), Agile Methodology, User Story, Agile Project Management, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Site Reliability Engineering, Infrastructure as Code (IaC), Google Cloud Platform, Cloud Services, Application Deployment, Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, Google App Engine, Kubernetes, Database Management, Cloud Solutions, Cloud Computing, Cloud Storage, Cloud Management, Cloud Security, CI/CD, Network Monitoring, Big Data, Load Balancing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Malware Protection, Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Cloud Computing, Threat Detection, Cybersecurity, Information Systems Security, Virtualization, Virtual Machines, Intrusion Detection and Prevention, Encryption
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Teaching, Digital Design, Graphic Design, Business Marketing, Marketing Materials, Data Sharing, Creative Design, Editing, Marketing Design, Content Creation, Dashboard, User Accounts, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record
Intermediate · Course · 1 - 3 Months