IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Storytelling, Editing, Writing and Editing, Public Speaking, Writing, Proofreading, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Software Quality Assurance, Unit Testing, White-Box Testing, Regression Testing, Usability Testing
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Data Security, Data Science, Medical Privacy, Machine Learning Algorithms, Algorithms, Information Privacy, Artificial Intelligence, Diversity Awareness, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Manufacturing Processes, Augmented Reality, 3D Modeling, Materials science, Mechanical Design, Industrial Design, Industrial Engineering, Production Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Enterprise Risk Management (ERM), IT Management, Risk Management, Compliance Management, Risk Mitigation, Data Governance, Law, Regulation, and Compliance, Regulatory Requirements, Patch Management, Governance, Vulnerability Management, Data Security, Data Storage, Vendor Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Disabilities, Workplace inclusivity, Emergency Response, Professionalism, Risk Management, De-escalation Techniques, Communication Strategies
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, AI Security, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Case Studies, Legal Risk, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management, Information Privacy, Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Engineering Analysis, Simulation and Simulation Software, Systems Analysis, Matlab, Technical Design
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours