Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, AI Product Strategy, Business Architecture

Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Information Privacy, Persona (User Experience), User Research, Multimodal Prompts, Diversity Awareness, Persona Development, User Experience Design, Usability, Artificial Intelligence, Accountability, Human Centered Design, Ethical Standards And Conduct, User Centered Design

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, Organizational Leadership, Team Leadership, Strategic Leadership, Innovation, Leadership and Management, Teamwork, Artificial Intelligence, Virtual Teams, Willingness To Learn, Adaptability, Ethical Standards And Conduct, Collaboration, Communication

Skills you'll gain: Facebook, Content Creation, Social Media Content, Graphic and Visual Design, Web Content, Social Media, Drive Engagement, Photo/Video Production and Technology, Video Production, Storytelling, Photo Editing, Generative AI Agents, Writing, Video Editing

Skills you'll gain: Security Strategy, Responsible AI, Risking, Law, Regulation, and Compliance, Personally Identifiable Information, Threat Modeling, Data Security, Security Management, Information Assurance, Infrastructure Security, Cybersecurity, Artificial Intelligence

Skills you'll gain: AI Personalization, Responsible AI, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Law, Regulation, and Compliance, Ethical Standards And Conduct, Inbound Calls, Natural Language Processing, Data Security

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX)

Skills you'll gain: Merchandising, Product Assortment, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Systems Integration, Application Programming Interface (API), Javascript

Skills you'll gain: Employee Retention, Workplace inclusivity, Mentorship, Talent Management, Human Resource Strategy, Employee Coaching, Employee Engagement, Diversity and Inclusion, Organizational Leadership, Workforce Development, People Development, Management Training And Development, Team Motivation, People Analytics, Leadership Development, Overcoming Obstacles, Performance Metric

Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis

Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Strategy, Policy Analysis, Public Policies, Vulnerability, Threat Detection, Human Factors, Human Computer Interaction, Technology Strategies, Emerging Technologies