IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Performance Measurement, Performance Appraisal, Personal Development, Job Analysis, Gap Analysis, Dashboard, Microsoft Excel, Self-Awareness, Competitive Analysis, Goal Setting, Analysis
Advanced · Course · 1 - 3 Months

Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, User Requirements Documents, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping, Business Strategy
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Data Security, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Continuous Monitoring, Cloud Computing, Cryptography
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Scrimba
Skills you'll gain: JSON, Event-Driven Programming, Javascript, Mobile Development, Data Structures, Application Development, Object Oriented Programming (OOP), Video Game Development, Web Applications, Data Persistence, Scripting, Computer Programming, Front-End Web Development, Web Development, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, User Experience Design, Model Evaluation, Design Thinking, AI Product Strategy, User Research, Amazon Web Services, New Product Development, Generative AI, Innovation, Machine Learning, Design Research, Problem Management
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Network Monitoring, Information Assurance, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Threat Detection
Mixed · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Management, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Performance Tuning, Data-oriented programming, System Programming, C and C++, Computer Architecture, Algorithms, Development Environment, Debugging
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Healthcare Ethics, Emergency Medical Services, Patient Safety, Health Care, Patient Advocacy, Health Systems, Legal Risk, Community Health, Hospital Experience, Safety and Security, Law, Regulation, and Compliance, Emergency Response, Health Policy, Risk Management
Beginner · Course · 1 - 3 Months