IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Case Western Reserve University
Skills you'll gain: Leadership Development, Initiative and Leadership, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Empowerment, Culture Transformation, Strategic Leadership, Case Studies, Business Transformation, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling, Interviewing Skills
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills, Rapport Building, Product Demonstration
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer experience improvement, Marketing Strategies, Marketing, AI Enablement, Responsible AI, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence, Customer Insights, Marketing Psychology
Beginner · Specialization · 3 - 6 Months

Edureka
Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Data Security, Cloud Security, Metadata Management, Information Management, Regulatory Requirements, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Collection, Data Visualization, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Data Transformation, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Swift Programming, iOS Development, Apple iOS, Apple Xcode, Mobile Development, Objective-C (Programming Language), Object Oriented Programming (OOP), Programming Principles, Integrated Development Environments, Image Analysis, Computer Programming
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Political Sciences, Public Policies, Policy Analysis, Social Sciences, International Relations, Socioeconomics, Economics, Economic Development, Governance, Culture
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Database Management Systems, Big Data, Apache Hadoop, PostgreSQL, Network Analysis
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Market Research, Research, Research Reports, Analysis, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Data Modeling, Data Transformation, Data Warehousing, Data Preprocessing, Apache Hadoop, Data Pipelines, Apache Spark, Feature Engineering, Star Schema, Real Time Data, Data Access, Machine Learning
Intermediate · Course · 1 - 4 Weeks
DeepLearning.AI
Skills you'll gain: Model Evaluation, Applied Machine Learning, Image Analysis, Environmental Monitoring, Convolutional Neural Networks, Artificial Intelligence, Climate Change Mitigation, Artificial Neural Networks, Forecasting, Computer Vision, Predictive Modeling, Data Preprocessing, Environmental Science, Supervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, Business Transformation, Digital Transformation, Interoperability, Distributed Computing, Cryptography, Scalability, Business Strategy, Governance
Mixed · Course · 1 - 4 Weeks