IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, DevSecOps, Risk Management, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Analysis Expressions (DAX), Business Intelligence, Data Entry
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Social Studies, Social Sciences, Sociology, Anthropology, Culture, Laboratory Research, Behavioral Health, Healthcare Ethics, Research, Media and Communications, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Health Care, Cultural Diversity, Mental and Behavioral Health, Food and Beverage, Rehabilitation, Biology, Nutrition and Diet, Sports Medicine
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Storytelling, Writing, Creativity, Responsible AI, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control
Intermediate · Course · 1 - 4 Weeks
The University of Edinburgh
Skills you'll gain: Discussion Facilitation, Culture, Research, Diversity Awareness, Science and Research, Systems Thinking, Anthropology, Biology, Physical Science, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Substance Abuse, Social Justice, Health Care, Pharmacology, Public Health, Health Policy, Healthcare Ethics, Public Policies, Policy Analysis, Community Health, Legal Risk, Advocacy, International Relations, Policy Development
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, Computer Networking, Software Systems, File Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cloud Computing, Virtualization, Network Infrastructure, Microsoft Azure, Firewall, Computer Networking, Digital Transformation, Cybersecurity, Virtual Machines, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: European History, World History, Art History, Cultural Diversity, International Relations, Economics, Sociology, Political Sciences
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours