IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environment and Resource Management, Climate Change Mitigation, Socioeconomics, Finance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Mobile Security, Technical Support, System Support, Data Maintenance, Peripheral Devices, Data Storage, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Threat Detection, Workflow Management, Cyber Operations, Cybersecurity, Stakeholder Management, Security Information and Event Management (SIEM), Incident Response, Computer Security Incident Management, Cyber Attacks, Infrastructure Security, Event Monitoring, Data Security, Performance Measurement, Automation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Content, Content Creation, Social Media, Social Media Marketing, Driving engagement, Account Strategy, Brand Awareness, Digital Design
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Back-End Web Development, Django (Web Framework), Git (Version Control System), API Testing, Authentications, Server Side, API Design, Application Development, Restful API, Unit Testing, MySQL, User Accounts, Web Applications, Databases
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Swift Programming, iOS Development, Apple iOS, Apple Xcode, Mobile Development, Objective-C (Programming Language), Object Oriented Programming (OOP), Programming Principles, Integrated Development Environments, Image Analysis, Computer Programming
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Law, Regulation, and Compliance, Regulation and Legal Compliance, Emerging Technologies, Cyber Governance, Market Dynamics, Court Systems, E-Commerce, Political Sciences, Automation, Digital Transformation, Technology Solutions, Economics, Policy, and Social Studies, Public Administration, Data Governance, Complex Problem Solving, Governance, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Prompt Engineering, Generative AI, Retrieval-Augmented Generation, ChatGPT, OpenAI, Large Language Modeling, OpenAI API, Hugging Face, Microsoft Copilot, Responsible AI, Python Programming, Machine Learning, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Flutter (Software), Mobile Development, iOS Development, Apple iOS, User Interface (UI), Android Development, User Interface and User Experience (UI/UX) Design, Application Development, Cross Platform Development, Application Programming Interface (API), Software Development Tools, Application Frameworks, Debugging, Software Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Javascript, Back-End Web Development, Front-End Web Development, Scripting, Event-Driven Programming, Web Applications, Mobile Development, HTML and CSS, Web Development, Scripting Languages
Beginner · Guided Project · Less Than 2 Hours