IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Emerging Technologies, Manufacturing Processes, Computer-Aided Design, Industrial Design, Prototyping, Materials science, Business Economics, Product Development, Innovation, New Product Development
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, European History, Regulatory Compliance, Business Economics, Compliance Management, Environmental Laws, E-Commerce, Public Policies, Case Law, Labor Law, Commercial Laws, Governance
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months

The University of Chicago
Skills you'll gain: Software-Defined Networking, Virtual Networking, Virtualization, Network Architecture, General Networking, Network Administration, Network Switches, Network Routing, Network Security, Network Protocols, Hardware Architecture, Application Programming Interface (API), Data-oriented programming
Mixed · Course · 1 - 3 Months

HEC Paris
Skills you'll gain: Investment Management, Portfolio Management, Investments, Asset Management, Wealth Management, Financial Market, Risk Management, Financial Regulation, Product Lifecycle Management, Performance Analysis, Risk Analysis, Microsoft Excel
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Investment Management, Investments, Finance, Portfolio Management, Business Valuation, Financial Modeling, Financial Market, Equities, Return On Investment, Financial Analysis, Portfolio Risk, Asset Management, Microsoft Excel, Regression Analysis, Risk Analysis, Performance Analysis, Estimation, Cash Flows
Build toward a degree
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Color Theory, World Music, Disabilities, Social Justice, Performing Arts, Music, Community Organizing, Liberal Arts, Interactive Learning, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music Theory, Art History, Pedagogy, Sociology, Creativity, Critical Thinking, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: MITRE ATT&CK Framework, Cybersecurity, Cyber Threat Intelligence, Cyber Operations, IT Automation, Scripting, Python Programming
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills
Beginner · Course · 1 - 3 Months