Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Generative AI, Responsible AI, Content Creation, Entrepreneurship

Skills you'll gain: Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Network Architecture, Network Security, Computer Security Incident Management, Intrusion Detection and Prevention, Incident Management, Network Protocols, Threat Detection, Event Monitoring, Threat Management, Network Infrastructure, Security Controls, Cybersecurity, System Monitoring, Operating Systems, Linux, Bash (Scripting Language), Databases

Skills you'll gain: Prompt Engineering, Business Process Automation, Generative AI Agents, Generative AI, Automation, Performance Measurement, No-Code Development, Responsible AI, Process Optimization, Business Workflow Analysis, MLOps (Machine Learning Operations), System Monitoring, Scalability, Performance Analysis, Performance Management

Skills you'll gain: Exploratory Data Analysis, Predictive Modeling, Risk Modeling, Classification And Regression Tree (CART), Decision Tree Learning, Credit Risk, Predictive Analytics, Random Forest Algorithm, Data Processing, Feature Engineering, Financial Modeling, Data Manipulation, Data Analysis, Applied Machine Learning, Scikit Learn (Machine Learning Library), Pandas (Python Package), Machine Learning Methods, Supervised Learning, Performance Metric, Performance Tuning

Skills you'll gain: Video Editing, Storyboarding, Storytelling, Photo/Video Production and Technology, Video Production, Instagram, Content Creation, Media Production, TikTok, Driving engagement, Writing, Planning, Creativity, Adaptability

Skills you'll gain: Unreal Engine, User Interface (UI), Game Design, Video Game Development, Animation and Game Design, UI Components, Scripting, Performance Testing, System Testing, Programming Principles, Data Structures, No-Code Development, Virtual Environment, Scalability, Development Testing, Artificial Intelligence, Object Oriented Design, Event-Driven Programming, Interactive Design, Prototyping

Skills you'll gain: Campaign Management, Target Market, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Planning, Integrated Marketing Communications, Strategic Marketing, Digital Marketing, Advertising Campaigns, Target Audience, Marketing Effectiveness, Digital Advertising, Online Advertising, Market Research, Customer Analysis, Marketing Communications, Marketing Psychology, Marketing Analytics, Communication Strategies

Skills you'll gain: Animations, Post-Production, Adobe After Effects, Computer Graphics, 3D Modeling, 3D Assets, Video Editing, Image Quality, Motion Graphics, Visualization (Computer Graphics), Animation and Game Design, Virtual Environment, Performance Tuning, Photo/Video Production and Technology, Video Production, Image Analysis, Data Import/Export

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Analysis, Business Valuation, Capital Budgeting, Financial Statement Analysis, Return On Investment, Financial Modeling, Corporate Finance, Risk Management, Financial Statements, Corporate Sustainability, Business Risk Management, Stakeholder Management, Accounting, Cash Flows, Performance Measurement, Key Performance Indicators (KPIs), Corporate Communications

Skills you'll gain: Adobe Illustrator, Color Theory, Graphics Software, Creative Design, Design, Graphic and Visual Design, Design Software, Typography, Graphic Design, Graphic and Visual Design Software, Graphical Tools, Adobe Creative Cloud, Creativity