Start Your IT Support Specialist Career

Jobs in computer and information technology earn more than twice the average salary for all occupations*. Here, you’ll find the resources you need to jumpstart your IT career.

Coursera logo C cutout

Gain in-demand skills with IT industry leaders

Status: Free Trial
Status: AI skills

Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience

Status: Free Trial

Skills you'll gain: Software Development Life Cycle, Technical Support, Desktop Support, Cloud Computing Architecture, Microsoft Windows, Computing Platforms, USB, Cloud Computing, Cloud Security, Disaster Recovery, Computer Hardware, Cloud Services, Cloud Infrastructure, Cloud Platforms, Data Storage Technologies, Cybersecurity, Interviewing Skills, Wireless Networks, Information Technology, Customer Service

Status: Free Trial

Johns Hopkins University

Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Data Security, Medical Terminology, Technical Support, Customer Support

IT professionals have many different career paths and specializations to choose from. Each year, approximately 337,500 jobs are created within the field*. Becoming an IT support specialist is an excellent first step whether you know where your career path will take you or not. You’ll learn and practice foundational IT skills such as network administration, software and hardware troubleshooting, working the help desk, and managing computer information systems. Learn more about how to prepare for an entry-level IT role and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed January 30, 2024.