This is an amazing introduction and refresher course. I love the setup, videos, personal stories, and flexibility.

Wow! I learned so much. All the stuff I thought I knew was overtaken by the newer stuff I didn't know. Thank you.

Me parecio muy interesante y genial este curso ,,aprendi mucho y espero un puesto en la compañia GOOGLE..gracias.

This course is superb and gives me a good foundation to nail other coursers. thanks to my wonderful instructors...

Its the best platform for a beginner in the IT Industry, and will help does chosing a career in the computer world

this course is a fundamental need of every individual when the Industrial Revolution 4.0 is just around the corner

The course from my point of view was simple, but very concise, a good point to start other more difficult courses.

I like the course and I think it's a good precursor to the big picture ahead of us all budding IT support techies.

Easy to understand and complete in a timely manner! Just right for people still working a 9-5! So glad I started!

i didnt know much starting but im definitely sure this is my career feild and i appreciate google for making this

Es un excelente curso y lo voy a recomendar a mis alumnos y personas que conozco que quieran iniciar en it support

Very interesting, in fact it has really changed my perception of IT to been optimistic in making impacts on users.

So far everything is excellent, I am very happy and motivated to continue learning, the instructors are excellent.

I can't wait to start working with you guys more and I look foreword to working at google even if I need teaching.

I enjoyed this course. It was pretty easy and I knew a lot of it. I am ready to get to some more advance concepts.

Super informational! Great way to start to get into the IT field! I enjoyed it a lot and can't wait to learn more!

Todo lo necesario para aprender de cero ser un helpdesk de nivel uno o dos dependiendo del producto que se maneje.

This course covers the basics of the technologies that are used in IT support, including the interpersonal skills.

Great course! it allowed me to open my eyes to a new horizon of opportunities, thank you Coursera for the support.

This was such an amazing adventure and i am so glad i took it. I would recommend it to anyone who wants to learn .

All the steps and the process was great and the tools provided also I am so grateful to have known about Coursera,

awesome course study material and flexibility of course, we call learn from anywhere in the work with coursera.org

Fue un curso bastante interesante, se repaso ciertos conceptos y temas que la verdad se pasa por alto el dia a dia

iT was an interested course i like it, for someone who don't have any experience an it i think it is a good start.