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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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7051 - 7075 of 10,000 Reviews for Technical Support Fundamentals

By Renan L d S

Nov 13, 2024

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

By Jude O

Jan 1, 2024

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

By David D M G

Dec 18, 2023

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

By Daryl S C

Nov 27, 2023

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

By Edwin V J

Oct 19, 2023

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 2, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

By Dos T

May 19, 2023

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

By Frank B

May 17, 2023

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

By Jimmy N

Feb 7, 2023

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

By lahcen O

Dec 2, 2022

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

By Jose L D

Nov 20, 2022

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

By PUJITHA R A

Oct 17, 2022

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

By Pratik P

Oct 11, 2022

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

By Elaph A

Sep 15, 2022

very good course, short videos on topic, with high organization of the materials to be shown through the course.

By David B

May 12, 2022

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

By Mike B

May 2, 2022

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.

By Abdul Q M

Apr 20, 2022

It was an awesome experience and I also gained and learned a lot in this course module. Thanks to Google & Coursera

By Tom K

Feb 18, 2022

Great information, under standable videos I believe that you need to watch some vieos a few times to get the point.

By Nilay K S

Feb 18, 2022

Thank you Google for this awesome course and please save a seat for IT support specialist because I an coming soon.

By Heather C

Dec 16, 2021

This course was useful as a reminder for people who already know IT or those who are complete beginners. Great job!

By Michael R T

Nov 11, 2021

Course was well put together.

Videos were really well constructed.

Great course to get your foot into the door in IT.

By M A p

Oct 14, 2021

Its very useful to me,and the beginner teaching is easily to understand.its very interesting to learn.thanking you.