Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

Filter by:

6751 - 6775 of 10,000 Reviews for Technical Support Fundamentals

By Richard W N

Mar 29, 2018

Excellent beginning course for the IT Support Professional Certification program. Good information and fantastic tools.

By David G

Mar 4, 2018

This course is well done and teaches the basics and beyond for new, hopeful and established members of the IT community.

By Timothy K

Apr 29, 2025

From my work I knew a lot of the things but I also learned a lot of new concepts that help me understand my job better.

By Arturo I A C

Mar 25, 2025

Los contenidos son muy buenos, las explicaciones sencillas y los laboratorios que complementan las clases son perfectos

By Muhammad H

Sep 5, 2024

i am feeling very happy after completing this course. thanks to all of my instructors who teach me during this course.

By Pedro S

Aug 3, 2024

It's a worthwhile experience, made concept i thought to be difficult easy. now i cant wait to dive into the world of IT

By Olatayo P

Nov 3, 2023

Its been a whole new amazing experience for me and trust me its worth every effort put in! Thank you for the privilege.

By Freddy M

Sep 6, 2023

Muy agradecido con todo el equipo de capacitadores de Google por compartir su conocimiento y experiencia en este curso.

By Wasiu A A

Jun 8, 2023

The course is informative and highly educative. I will recommend it for anyone wanting to build capacity in IT support.

By Anil A C

Jun 1, 2023

it was one of the most straight forward course i have ever taken, it is easy and friendly interaction with the lectures

By Amy P

May 27, 2023

This is a good course with great information on fundamentals. I appreciated learning such a broad range of information.

By Vitaliy G

Apr 13, 2023

This course offers a fundamental knowledge about IT support specialist. That is only trampoline to start in field o IT.

By Stephen B

Mar 24, 2023

Great course well worth the investment. Very polished and professional. Everything you'd expect from Google and More!!

By Mo

Feb 15, 2023

it was fun learning all this from scratch i enjoyed the videos and instructors was really friendly my favorite is Marti

By Oluwasola A

Oct 24, 2022

The course is very insighful and beginner friendly. I'll recommend it for anyone just starting out in the world of IT.

By Surekha N

Sep 30, 2022

These are the basic fundamentals which helps you have strong knowledge on computers which helps in future IT industry.

By Hector M

Sep 30, 2022

Easy understanding of the fundamentals of computer networking and the internet. Each instructor gives a great lecture.

By Harshnarayan S

Sep 26, 2022

Throughly enjoyed the course for its structure and easy. It made me more confident about aspects which I already knew.

By John K

Aug 31, 2022

Excellent overview done very efficiently at just the right pace. I am looking forward to continuing with this format!

By Jonalin S

Jul 16, 2022

I really enjoyed the online course .this was my first online class. I am looking forward to taking more online classes.

By K T

Jun 27, 2022

I loved it! I do wish that there were more practice quiz's or maybe a seperate section with a shloo of practice quiz's.

By Thalente P N

May 30, 2022

Fantastic I Love the course, very freindly speahers and Lectures,and I can definatly recomend it to others. Thumbs Up!.

By Joseph M

Mar 27, 2022

This course has a lot of great information! I think this is a great experience to get a kickstart into the IT industry!

By Michael P W

Mar 23, 2022

I will say with 15+ years in IT I learned a few things in this course. I look forward to moving forward in this course.

By Cameron D

Mar 22, 2022

Very well put together, easy to follow, and accessible for anyone regardless of their prior experience with technology.