Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
PL
Aug 1, 2020
excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations
JB
Aug 3, 2020
I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.
5151 - 5175 of 10,000 Reviews for Technical Support Fundamentals
By Refilwe M M
•Dec 14, 2020
The instructions are easy to follow, and the facilitators are amazing. They have really inspirational stories. I am looking forward to the future.
By Michael L
•Oct 25, 2020
i found this course after losing my job due to covid. i am very happy i took this course, now i can keep learning and will be able to help others.
By Theresa M S
•Oct 24, 2020
This course has refreshed my knowledge in the basics of IT fields. I am very happy that other people can also gain knowledge through this program.
By Mr M
•Oct 4, 2020
The teachers were professional and talented in delivery style and I am excited about what is coming and I look forward to starting the next course
By Alex M
•Sep 2, 2020
Very insightful, a great introduction to the fundamentals. In addition to tests, there are labs that really help to really get a hands on feeling.
By Sibulelo
•Aug 2, 2020
Very informative and practical!I loved evrything about it. I hope to continue if I get time. Good instructors who are passionate and experienced.
By Scott S
•Jul 21, 2020
Very well done. Covered a lot of topics, but did so in a manner that was easy to understand and laid a good foundation for the rest of the course.
By Ali F
•Apr 14, 2020
I loved this course, it touched on all the basics for IT Help Desk. Thank you for all the great tips on on troubleshooting and customer support.
By Vincent D
•Mar 22, 2020
A great start to the rest of the program. I have zero IT knowledge and am learning so much. Everything is explained clearly and isnt overwhelming.
By ARSALAN
•Mar 12, 2020
I really like this course.
Its so much impressive, informative and interesting,
It really worth viewing and practicing this course offered by google
By Edward M
•Mar 7, 2020
This is a great course to introduce people to IT and also to help those self taught individuals put their knowledge into a formalized methodology.
By Morales G H H
•Dec 3, 2019
I believe it to a very useful course to have a better understanding if you are already into this and if not I believe it to be a good introduction
By Nouman k
•Oct 15, 2019
For beginners, it was an amazing course I have learned lots of new things in this course thanks to Google and Coursera for providing such platform
By Lexie H
•Sep 30, 2018
This was a really good course to give a basic understanding of computer science. The assignments were helpful in really retaining the information.
By Morgan F
•Sep 24, 2018
I learned a lot throughout this course. I am so happy I was lucky enough to receive the scholarship that I did. Can not wait to progress farther!!
By Sameer J
•Mar 24, 2018
I'm writing this three weeks post completing this course, & I can surely say this is a perfect course for someone who is starting a career with IT
By Charla K
•Mar 21, 2018
I had a great time learning about tech support fundamentals. This course taught about IT processes I already knew. Definitely a great refresher.
By Steven S
•Mar 18, 2018
The fundamentals are the important parts of any learning process. Course 1 was a great refresher and I learned some things I had not known before.
By Jonathan P
•Feb 25, 2018
This was an excellent introduction to the Fundamentals of IT Support. One of the best I have seen either through a Trade School or online course.
By Mark R
•May 16, 2024
Brilliant introduction to the world of IT. Really enjoyed the learning experience and kept me engaged. Looking forward to continuing the course.
By Dennis R I
•Aug 15, 2023
This was a really great course and easy to follow and understand. Everything was explained in a way that I was able to follow without any issues.
By Darlington N
•Jun 20, 2023
The course is indeed well packaged, it has rich content that builds a solid foundation for entry level. The facilitators were equally very good.
By Tony W
•Mar 21, 2023
Excellent instruction, engaging instructors, and spot-on content . I highly recommend this course to anyone looking to become an IT Professional.
By Carlos G
•Jan 2, 2023
Foi um curso muito interessante parra que eu pudesse ter uma ideia do que se trata do mundo da tecnologia. Muito proveitoso em todos os aspectos.