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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,331 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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9626 - 9650 of 10,000 Reviews for Technical Support Fundamentals

By Christopher B W

Jan 21, 2019

Great introductory course! This sets the stage for the following courses in the program.

By Alexandr E

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.

By Nathan B

Nov 15, 2018

So far the best IT site I have been on. Love that you have tests, reading and active labs

By Joseph M

Jul 21, 2018

Great beginning course to really get my motivation up for continuing on with the courses.

By Kushal Y

Jul 3, 2018

Excellent explanation by great professionals easy to understand and to complete very fast

By Ashfaq A M K

May 1, 2018

THIS COURSE IS VERY USEFUL FOR BEGINNERS WHO HAVE NO KNOWLEDGE ABOUT BASICS OF A COMPUTER

By Jose R

Mar 5, 2018

Excellent course and easy to follow. I enjoyed the lab assignments. Learned a great deal.

By Deanna D

Feb 21, 2018

Great class. I love the lab options to practice really help to better understand concepts

By M J M R

Jan 25, 2018

except Windows instance every thing excellent.It is so slow rather than a VPN connection.

By Haidar A

May 21, 2025

أتمنى وجود كتاب الكتروني ملخص للدورة من اجل دراستها او مرجعتها عند الحاجة في وقت لاحق ❤️

By Cristian D T T (

Feb 6, 2025

Bastante bueno, dan ganas de seguir aprendiendo, realmente bien presentado y organizado.

By JOSÉ C C U

Jan 8, 2025

El contenido de la información es buena. Sería una buena opción agregar más laboratorios

By Akmal H

Jun 25, 2024

This course I think meet all the basic needs to be an IT Support, it was great learning.

By Sikandar A

Apr 18, 2024

The best course I have taken so far. Learned a lot of things from it. Highly recommended

By Teddy B

Jan 18, 2024

well put together for anyone without an IT background to easily interpret and understand

By Agyei P

Nov 24, 2023

I have learnt a lot from this course and i am really excited about the knowledge gained.

By Quinn D

Nov 22, 2023

Loved it for my first time using the platform I look forward to the rest of my classes!!

By Joshua H

Oct 2, 2023

Great review of tech support fundamentals. I'm looking forward to the remaining courses.

By Mahmoud A

Sep 28, 2023

it was a nice course , very useful , I am really proud because I am here and finish it.

By marcus r

Aug 21, 2023

I have a strong IT background but outdated by 20+ years for me this was a good refresher

By jenee

Aug 21, 2023

Great class, learned a lot! Using some of the information on my current job immediately!

By Bruce T M

Jul 30, 2023

Fantastic course, which has provided me with lots of detail regarding Technical Support.

By NITESH K S

May 7, 2023

It is a fundamental and highly informative course to start a career in the world of IT.

By ARYAN D

May 5, 2023

Great Course For Beginners To Intermediate Level , Can Be Completed in 7 Days Easily.

By Vasanthakumar R

Apr 30, 2023

i enjoy this course and i also recommend this course to all students and working persons