Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
RK
Sep 12, 2020
Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!
JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
7401 - 7425 of 10,000 Reviews for Technical Support Fundamentals
By Seth H S B
•Jul 1, 2020
I learned a lot with coursera IT tech course. Highly recomended to everyone who wants to learn on It techonoly.
By Muhammad F K
•Jun 15, 2020
very good course. I have learned a lot. Thanks for coursera and google help me to reach. keep learning. thanks.
By Phoebe D
•May 31, 2020
I really enjoyed this course. I realized that I have been doing IT support for my friends and family for years.
By Jays 8
•Apr 29, 2020
This is great beginner course, I recommended it to anybody who is interested in understanding the basics of IT.
By Darren K
•Apr 20, 2020
I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF
By Raouf B
•Apr 16, 2020
Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.
By Dinushkar R
•Apr 1, 2020
Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team
By AD G
•Mar 20, 2020
Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.
By Timmy T
•Jan 7, 2020
This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn
By Harsh R
•Nov 18, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
By Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
By Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
By Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
By Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
By Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
By Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
By Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
By Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.
By Nenye L
•Feb 11, 2025
This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring