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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,219 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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6651 - 6675 of 10,000 Reviews for Technical Support Fundamentals

By Anjana K

Nov 11, 2020

This is the best course i have ever come across...It was soo satisying and i learned a lot that happens in the IT sector.

By William C

Nov 8, 2020

Topics are clearly explain by the instructors in a simple to understand technical terms even without prior IT knowledge.

By Vincent

Oct 24, 2020

Best engaging course ever. The instructors are clear and precise and the qwiklabs are giving learners a sense of reality.

By Jake M

Oct 14, 2020

This course was a bit of an eye opener into the world of IT support and what the possibilities are for myself and others.

By juan a

Oct 3, 2020

El curso fue muy interesante ademas que educativo bien enfocado hacia lo que necesita un aprendiz en el tema tecnologico.

By miguel s

Sep 27, 2020

It was a great course. I thought it was thorough and give a novice IT person confidence that it's not as hard as it seems

By Carolyne G

Sep 5, 2020

Very resourceful course, engaging instructors. I would highly recommend it to my friends. Thank you, Google and Coursera.

By Bryan J

Sep 3, 2020

A very informative and a well put together course. The videos are great and the quizzes really help retain the knowledge.

By Adnan S

Aug 30, 2020

This course of Technical support specialist by google is a wonderful job. the content and the instructors are incredible.

By David B

Aug 17, 2020

Instructors were enthusiastic, knowledgeable and communicated well. Material was pertinent to being reintroduced into IT.

By Abdullah

Aug 11, 2020

I think this was a great course to have a hands on to the technical support field. I would totally recommend this course.

By Kuldeep K

Jul 26, 2020

Great thanks to Google support team for developed detailed content for this Technical Support Fundamentals certification.

By Melvin P A

Jul 13, 2020

It was a great introduction to the IT field and I'm looking to expand on this knowledge and continue through this course.

By Md. B H

May 9, 2020

I love this course. I have learned so much in-depth information which I don't know before. thank you Coursera and Google.

By Yogesh B

Apr 24, 2020

I am very excited to have a certificate from google for this course. I have gained lot of knowledge about IT fundamental.

By Travis E

Apr 7, 2020

Course was very informational. All of the googlers were very easily understood! I enjoyed learned the basic IT functions.

By Osose E O

Mar 29, 2020

This course is very educative. I recommend it for everyone that wants to into the field of IT support. Thank you coursera

By Penny H

Mar 1, 2020

Great mix of videos, discussions, quizzes and interactive quizzes (such as logging into a VM and testing out new skills).

By Brett S

Feb 15, 2020

Great course that is easy to follow. You feel ready to keep going towards the goal of becoming an IT support specialist.

By Evgeni J B

Nov 20, 2019

Great Course two introduce someone to Tech Support Fundamentals. Highly recommend for anyone who wants to enter IT field.

By Rohit K

Nov 9, 2019

Excellent fundamental course for binary operations and provide sound basic knowledge for the computer architecture layer.

By Devell T J

Oct 11, 2019

I very much so enjoyed the way the videos were produced. They were straight to the point while still covering key points.

By Enrique C G J

May 13, 2019

Excellent way to learn the fundamentals of tech support. Wish there were more lab assignments for more hands-on training.

By Stephen D M

Feb 26, 2019

Fantastic into to IT and very informative and helpful. I enjoyed this course greatly and am very excited to move forward!

By Dylan P

Jan 24, 2019

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.