Hiighly instructive. Helps you easily comprehend things you may already know, but not as comprehensively as you thought.

Really good course for beginners who want to eanter into IT as a fresher. Or someone who wants to switch working into IT

verify informative would highly recommend, touches on all points from the job to customer service, interviews very cool!!

Overall a great starting course to get the fundimentals of computer knowledge and a base for work in the tecnical fields.

This course was very informative and as a mother of 8 gave me the flexibility I needed to complete it. Thank You Google!

i really enjoyed the course especially that of networking and am greatful to coursera and google for making this platform

Very indepth . It took me from almost zero knowledg to an understanding of the fundementals in a very understandable way.

Ich habe die notwendigen Informationen zum IT-Support erhalten. Es gab auch gute Informationen zu Vorstellungsgesprächen.

This is my first course and it take me a while to complete but I did it. Thank you Coursera & Google for the awesome job.

This is a very well thought out course and is of immense value. All the concepts were thought well, delivery was awesome.

Easy to learn and very pragmatic! I love the courses and teachers. Thanks for providing 'Technical Support Fundamentals'.

Great course now i learn so many new ways of even helping people fixing their problem in which i learn from this cours

Really enjoyed and actually learned new things. Especially when it came to Binary and Linux! Never had done those before!

This course help me to understand the fundamentals of IT it's really helpful especially if you want to start from scratch

it was a great opportunity for me to learn from technicall experts . i would like to thank all mentors during this course

For the most part, this course was fairly straight forward. This was actually a nice review of what I learned in college.

Good introduction to the role of technical support. Good starting point for someone looking to start their career in IT.

i believe this course is good showing kinds of IT career you could specialize and it also gives you basic knowledge of IT

Loved the way the tutors were able to connect with me and help me understand the different concepts in technical support.

This course was beyond my expectations. I like how humble and patients were the instructors, I learnt a lot of new stuff.

I really enjoyed this program and i never expected to from an online class; I now see the ocean life in a whole new way.

Good overview of Information Technology basic information. Provides a good foundation to learn more detailed information.

Very good broad overview of IT concepts that doesn't assume any prior knowledge of the student while still being detailed

Only one word, happy for my perseverance in doing this. And of course thank you for you all guys for letting this happen.

This Course is very helpful to start a career in IT. I looking forward to take upcoming courses in IT Support Specialist.