Artificial intelligence (AI) is not just another technology or process for the business to consider—it is a truly disruptive force, one that delivers an entirely new level of results across business sectors. Even organizations that resist adopting AI will feel its impact. If the organization wants to thrive and survive in this transforming business landscape, it will need to harness the power of AI.

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What you'll learn
In this course, you will identify ways in which AI can bring significant value to the business.
Skills you'll gain
- Big Data
- Data Quality
- Data Security
- Data Ethics
- AI Product Strategy
- Marketing
- Business Requirements
- Environmental Social And Corporate Governance (ESG)
- AI Enablement
- Responsible AI
- Process Improvement and Optimization
- Process Optimization
- AI Security
- Artificial Intelligence
- User Experience
- Artificial Intelligence and Machine Learning (AI/ML)
- Customer Service
- Process Improvement
- Operational Efficiency
- Cloud Computing
Details to know

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December 2025
1 assignment
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There are 4 modules in this course
Before you explore the many ways in which artificial intelligence (AI) can transform the business, you must first grasp the fundamentals. In this lesson, you'll identify what exactly AI is, as well as gain a high-level understanding of the major concepts that make up AI. This will provide you with a framework for understanding the practical implications of AI, as well as enable you to speak intelligently about this revolutionary phenomenon.
What's included
5 plugins
Artificial intelligence (AI) has many applications across a wide variety of industries and sectors. In this lesson, you'll explore several of the most common ways in which AI enables new business functions or enhances existing functions. This will get you thinking about how AI can fulfill your own business needs and goals.
What's included
6 plugins
Artificial intelligence (AI) is not a magic wand that you can wave to solve all of your problems. There are real costs involved, and many aspects you need to consider and plan for. In this lesson, you'll take a look at some of the requirements and challenges that AI poses, as well as how to develop strategies to address them.
What's included
6 plugins
You'll wrap things up and then validate what you've learned in this course by taking the credential exam.
What's included
1 assignment1 plugin
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