Skills you'll gain: Continuous Monitoring, Cloud Security, Disaster Recovery, Network Security, Security Strategy, Security Controls, Cloud Computing, Hybrid Cloud Computing, Infrastructure Security, Cybersecurity, Vulnerability Assessments, Threat Detection, Cloud Management, Encryption, Security Information and Event Management (SIEM), Identity and Access Management, Incident Response

Skills you'll gain: Public Key Infrastructure, Cybersecurity, Application Security, Data Security, Cyber Attacks, Information Assurance, Network Security, Risk Management Framework, Security Controls, Key Management, Threat Modeling, Authorization (Computing), Encryption, Data Integrity, Authentications, Vulnerability Assessments

Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Cloud Hosting

Skills you'll gain: Database Architecture and Administration, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Data Storage Technologies, Algorithms

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: Kubernetes, Istio, Private Cloud, Cloud Applications, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking, Network Infrastructure

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Distributed Computing, Scalability, Database Design, Database Management Systems, Database Systems, Database Architecture and Administration, Database Management, Databases, Relational Databases, SQL, Query Languages, Performance Tuning, Data Integrity

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct