Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, vSphere DRS & HA, Role-Based Access Control (RBAC), Performance Tuning, Virtual Machines, Disaster Recovery, Storage vMotion, VMware ESX Servers, iSCSI Configuration, VMware vSAN, vCenter Server, Event Monitoring, Virtualization and Virtual Machines, Patch Management, Virtualization, Security Controls, System Monitoring, IT Infrastructure

Skills you'll gain: Responsible AI, Data Ethics, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Human Resources, Generative AI Agents, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Constructive Feedback, Data Analysis

Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Organizational Change, AI Enablement, Change Management, Workforce Development, Collaboration

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), DevSecOps, Infrastructure Security, Hardening, Cloud Security, Network Security, Containerization, Security Controls, CI/CD, Docker (Software), Identity and Access Management, Threat Detection

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Deployment, Cloud Computing, Incident Response, Cloud Infrastructure, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Role-Based Access Control (RBAC), Encryption

Skills you'll gain: Oracle SQL Developer, Oracle Databases, Data Integrity, Business Logic, Stored Procedure, SQL, Data Persistence, Database Design, Database Development, Performance Tuning, Relational Databases, Database Management Systems, Database Application, Database Management, Web Services, Data Access, Programming Principles, Computational Logic, Data Storage Technologies, Authorization (Computing)

Skills you'll gain: Value Propositions, Ideation, Market Opportunities, Entrepreneurship, New Product Development, Business Modeling, Innovation, New Business Development, Business Development, Business Strategies, Business Leadership, Presentations, Customer Insights, Succession Planning, Trend Analysis, Leadership

Skills you'll gain: Google Cloud Platform, Cloud Storage, Cloud Infrastructure, Cloud Management, Virtual Machines, Cloud Deployment

Skills you'll gain: Microsoft Office, Technical Documentation, Document Management

Skills you'll gain: Project Management, Intercultural Competence, Professional Development, Leadership, Cultural Diversity, Collaboration, Communication Strategies, Self-Awareness, Personal Development, Adaptability, Emotional Intelligence, Goal Setting

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Public Policies, Case Studies, Business Strategies, Strategic Thinking, Organizational Leadership, Technology Strategies