Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Agile Software Development, Agile Methodology, Kanban Principles, Agile Project Management, User Story, Sprint Retrospectives, Sprint Planning, Workflow Management, Performance Metric, Team Oriented, Backlogs, Performance Measurement, Lean Methodologies, Continuous Improvement Process, Prioritization, Estimation

Skills you'll gain: Meeting Facilitation, Prioritization, Time Management, Organizational Skills, Leadership, Ethical Standards And Conduct, Planning, Goal Setting, Teaching, Higher Education

Skills you'll gain: Network Monitoring, Routing Protocols, Software-Defined Networking, TCP/IP, Network Routing, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Performance Management, System Monitoring, Network Planning And Design, Disaster Recovery, Computer Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Administration, Network Protocols, Border Gateway Protocol, Document Management, Software Installation

Skills you'll gain: Agile Project Management, Agile Methodology, User Story, Sprint Planning, Sprint Retrospectives, Backlogs, Project Management Software, Team Management, Continuous Improvement Process, Customer Engagement

Skills you'll gain: Project Management Life Cycle, Stakeholder Analysis, Earned Value Management, Risk Management, Project Planning, Project Management, Goal Setting, Risk Analysis, Performance Metric, Project Schedules, Agile Methodology, Dependency Analysis, Kanban Principles

Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies

Skills you'll gain: Digital Forensics, Risk Management, Incident Response, Threat Management, Risk Analysis, Business Risk Management, Cyber Security Policies, Secure Coding, Cybersecurity, Computer Security Incident Management, Cyber Security Assessment, Application Security, ISO/IEC 27001, Data Security, Malware Protection, Penetration Testing, Security Controls, Threat Detection, Compliance Management, Governance

Skills you'll gain: Model Evaluation, Generative AI, MLOps (Machine Learning Operations), Model Deployment, Machine Learning Methods, Continuous Monitoring, AI Security, Statistical Methods, Responsible AI, Google Cloud Platform

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Cloud Applications, Microsoft Azure, Mobile Security, Identity and Access Management, Microsoft Office, Configuration Management

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation