Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Data Ethics, Artificial Intelligence, Business Ethics, Regulatory Compliance, Ethical Standards And Conduct, Compliance Training, Google Cloud Platform, Data Governance, Governance, Artificial Intelligence and Machine Learning (AI/ML), Stakeholder Management

Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning

Skills you'll gain: Cash Flow Forecasting, Cash Flows, Financial Analysis, Business Planning, Business Strategy, Financial Statements, Entrepreneurship, Financial Planning

Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software

Skills you'll gain: Canva (Software), Content Creation, Graphic Design, Graphic and Visual Design, Creative Design, Design, Visual Design

Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Organizational Structure, Business Technologies, Organizational Strategy, Operational Efficiency, Business Economics, Communication Strategies, Data-Driven Decision-Making, Agile Methodology, Decision Making

Skills you'll gain: Strategic Decision-Making, Corporate Finance, Working Capital, Financial Analysis, Financial Planning, Financial Management, Financial Modeling, Cash Management, Growth Strategies, Capital Markets, Resource Allocation

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Expectation Management, Emotional Intelligence

Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Team Leadership, Organizational Change, Stakeholder Communications, Visionary, People Management, Change Management, Project Management, Storytelling, Innovation, Emotional Intelligence, Lifelong Learning

Skills you'll gain: Event Monitoring, Incident Response, Computer Security Incident Management, Security Management, Cyber Security Policies, Firewall, Security Information and Event Management (SIEM), Command-Line Interface, System Monitoring, Configuration Management, Continuous Monitoring, Object Oriented Design, User Interface (UI), Threat Detection, Computer Displays, UI Components, Simulations

Skills you'll gain: Scope Management, Requirements Management, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Information Technology, Project Management, Stakeholder Communications