Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Data Pipelines, Data Storage, Data Processing, Google Cloud Platform, Cloud Storage, Data Analysis, Cloud Engineering, Data Infrastructure, Data Architecture, Data Management, Data Preprocessing, Automation

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Commercialization, Product Management, Google Gemini, Product Lifecycle Management, Stakeholder Communications, LLM Application, Artificial Intelligence, Customer experience improvement, Team Building, Responsible AI, Return On Investment, Product Development, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Creativity

Skills you'll gain: Angular, Server Side, Node.JS, Responsive Web Design, LESS, Bootstrap (Front-End Framework), Mobile Development, Back-End Web Development, Version Control, Cross Platform Development, Restful API, HTML and CSS, Web Design and Development, React Redux, JavaScript Frameworks, Continuous Integration, TypeScript, iOS Development, Apple iOS, MongoDB

Skills you'll gain: Data Modeling, Stakeholder Engagement, Database Design, Dashboard, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Warehousing, Data Pipelines, Interactive Data Visualization, Business Reporting, Data-Driven Decision-Making, Data Visualization, Interviewing Skills, Applicant Tracking Systems, Business Process, AI Enablement, Business Analysis, Data Analysis, SQL

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, Unix, IBM DB2, IBM Cloud, Data Management, Hardware Architecture, Data Storage, Operating System Administration, Infrastructure Architecture, System Programming, Operating Systems, Unix Commands, File Systems, Linux, Control Panels, Command-Line Interface

Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Business Technologies, Organizational Change, System Implementation, Business Process, Case Studies, Business Management, Business, Business Strategy

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI Agents, LLM Application, Productivity, OpenAI, AI Orchestration, OpenAI API, AI Enablement, Java, Java Programming, AI Workflows, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, Tool Calling, Creativity, Document Management

Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Writing and Editing, Grammar, Proofreading, Editing, Communication, Cultural Diversity, Intercultural Competence

Skills you'll gain: Google Gemini, Storytelling, Video Production, Gemini, Google Docs, Google Workspace, Video Editing, Responsible AI, Proofreading, Prompt Engineering, Productivity Software, Gmail, Workflow Management, LLM Application, AI Enablement, Generative AI, Writing, Collaboration, Project Management, Business Communication

Skills you'll gain: Prompt Engineering, Large Language Modeling, Prompt Patterns, Responsible AI, ChatGPT, Generative AI, Retrieval-Augmented Generation, Vibe coding, Natural Language Processing, Data Ethics, Agentic systems, CI/CD, Software Development, Software Engineering Tools, DevOps, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Software Engineering, AI Personalization