Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content

Skills you'll gain: Email Marketing, Lead Generation, Social Media Marketing, Social Media, Pay Per Click Advertising, Automation, Web Design and Development

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Media Planning, Online Advertising, Promotions and Campaigns, Marketing Planning, Digital Advertising, Paid media, Content Performance Analysis, Advertising Sales, Keyword Research, Brand Awareness, Performance Reporting, Target Audience, Customer Insights, Consumer Behaviour, Data-Driven Decision-Making, Goal Setting

Skills you'll gain: Canva (Software), Design, Marketing Collateral, Presentations, Digital Design, Business Marketing, Marketing Materials, Creative Design, Editing, Marketing Design

Skills you'll gain: Data Ethics, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Data Analysis Expressions (DAX), Data Security, Key Performance Indicators (KPIs), Data Analysis, Performance Analysis

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Estimation

Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research

Skills you'll gain: Service Improvement, Business Process Automation, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Lead Generation, Professional Networking, Branding

Skills you'll gain: Proposal Development, Sales Presentation, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Proposal Writing, Budgeting, Program Implementation, Business Planning, Financial Analysis, Feasibility Studies, Operational Analysis, Cost Benefit Analysis