Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Team Building, Presentations, Team Oriented, Team Management, Collaborative Software, Virtual Teams, Project Design, Data Sharing, Social Media, Graphic Design, User Accounts, Digital Marketing

Skills you'll gain: Web Applications, SQL, Database Application, Data Access, Go (Programming Language), Database Management, Relational Databases, Web Development, Back-End Web Development, Secure Coding, Application Security

Skills you'll gain: Strategic Leadership, Leadership Development, Business Leadership, Business Strategies, Leadership, Entrepreneurship, Strategic Thinking, Visionary, Organizational Leadership, Culture Transformation, Growth Strategies, Goal Setting, Self-Awareness

Skills you'll gain: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing

Skills you'll gain: Wireframing, Typography, Design Elements And Principles, User Experience Design, Graphic and Visual Design, Digital Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Oral Expression, Design Reviews, Interactive Design, Human Centered Design, Style Guides, Color Theory, Storytelling

Skills you'll gain: Backlogs, Jira (Software), Scaled Agile Framework, Product Roadmaps, Sprint Planning, Product Management, Agile Project Management, Release Management, Performance Measurement, User Story, Agile Methodology, Business Transformation, Technical Management, Stakeholder Management, Innovation

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Advertising Campaigns, Social Media, Social Media Marketing, Advertising, Social Media Strategy, Social Media Content, Online Advertising, Digital Advertising, Videography

Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

Skills you'll gain: Dashboard, Data Visualization Software, Data Visualization, Interactive Data Visualization, Data Storytelling, Graphing, Data Manipulation, Scatter Plots, Data Analysis, Data Modeling, Data Transformation, Software Installation

Skills you'll gain: Google Ads, Advertising Campaigns, Pay Per Click Advertising, Marketing, Marketing Effectiveness, Search Engine Marketing, Online Advertising, Digital Advertising, Digital Marketing, Marketing Strategies, Keyword Research, Product Marketing, Target Audience

Skills you'll gain: Canva (Software), Infographics, Graphic and Visual Design, Multimedia, Collaborative Software, Developing Training Materials, Data Sharing, Marketing