Emotional Intelligence

Emotional Intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Coursera's EI catalogue teaches you about the power of emotions and their impact on our daily interactions and decision-making processes. You'll learn techniques to enhance your self-awareness, develop better interpersonal relationships, improve your leadership skills, and navigate social complexities. With the gained knowledge, you'll be able to manage your emotional responses effectively, foster empathy in professional and personal interactions, and ultimately drive personal growth and career success.
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Find the best Emotional Intelligence course for your goals

  • Status: Preview

    Skills you'll gain: Intercultural Competence, Compassion, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Active Listening, Curiosity, Creativity

  • Status: Preview

    Skills you'll gain: Thought Leadership, Influencing, Communication, Self-Awareness, Lifelong Learning, Professional Networking, Leadership, Professional Development, LinkedIn, Personal Development, Emotional Intelligence, Branding, Growth Mindedness, Social Media Strategy, Adaptability

  • Status: Preview

    Skills you'll gain: Verbal Communication Skills, Team Motivation, Communication, Relationship Building, Team Leadership, Team Building, Interpersonal Communications, Leadership, Non-Verbal Communication, Self-Awareness, Active Listening, Persuasive Communication, Emotional Intelligence

  • Status: New
    Status: Preview

    Skills you'll gain: Rapport Building, Non-Verbal Communication, Executive Presence, Business Communication, Interpersonal Communications, Professionalism, Communication Strategies, Communication, Emotional Intelligence, Presentations, Cultural Sensitivity, Self-Awareness

  • Status: Free Trial

    Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, Team Performance Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Sprint Planning

  • Status: Preview

    University of California San Diego

    Skills you'll gain: Patient Communication, Compassion, Patient-centered Care, Empathy, Interpersonal Communications, Active Listening, Verbal Communication Skills, Communication, Emotional Intelligence, Cultural Diversity, Self-Awareness

  • Skills you'll gain: Social Skills, Interpersonal Communications, Communication Strategies, Conflict Management, Verbal Communication Skills, Tactfulness, Communication, Emotional Intelligence

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Social Skills, Communication, Verbal Communication Skills, Recognizing Others, Concision

  • Status: Free Trial

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

  • Skills you'll gain: Interpersonal Communications, Self-Awareness, Social Skills, Rapport Building, Active Listening, Emotional Intelligence, Communication, Personal Development

  • Status: Free Trial

    Skills you'll gain: Injury Prevention, Accident Prevention, Emotional Intelligence, Emergency Response, Nutrition and Diet, Safety Training, Personal Development, Working With Children, Child Health, Resilience, Social Skills, Environment Health And Safety, Safety Standards, Health And Safety Standards, Mental Health, Meal Planning And Preparation, First Aid, Record Keeping

  • Status: Free Trial

    Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Professional Development, Communication, Emotional Intelligence, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Employee Engagement, Industrial and Organizational Psychology, Business Leadership, Advocacy