Emotional Intelligence

Emotional Intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Coursera's EI catalogue teaches you about the power of emotions and their impact on our daily interactions and decision-making processes. You'll learn techniques to enhance your self-awareness, develop better interpersonal relationships, improve your leadership skills, and navigate social complexities. With the gained knowledge, you'll be able to manage your emotional responses effectively, foster empathy in professional and personal interactions, and ultimately drive personal growth and career success.
56credentials
253courses

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Learn from top instructors with graded assignments, videos, and discussion forums.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Graduate level learning within reach.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Find the best Emotional Intelligence course for your goals

  • Status: New
    Status: Free Trial

    Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Conflict Management, Relationship Building, Cultural Diversity, Empathy, People Management, Cultural Responsiveness, Social Skills, Professional Development, Employee Engagement, Empowerment, Emotional Intelligence, Cultural Sensitivity, Communication

  • Status: Preview

    Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

  • Status: Preview

    Skills you'll gain: Constructive Feedback, Recognizing Others, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Employee Coaching, Creativity, Emotional Intelligence, Interpersonal Communications, Positivity, Communication Strategies

  • Status: Preview

    Skills you'll gain: Verbal Communication Skills, Team Motivation, Communication, Relationship Building, Team Leadership, Team Building, Interpersonal Communications, Leadership, Non-Verbal Communication, Self-Awareness, Active Listening, Persuasive Communication, Emotional Intelligence

  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Self-Awareness, Personal Development, Psychology, Self-Motivation, Emotional Intelligence, Cultural Diversity, Goal Setting, Cognitive flexibility, Critical Thinking, Mindfulness, Scientific Methods

  • Status: Free Trial

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

  • Skills you'll gain: Interpersonal Communications, Self-Awareness, Social Skills, Rapport Building, Active Listening, Emotional Intelligence, Communication, Personal Development

  • Status: Free Trial

    Skills you'll gain: Injury Prevention, Accident Prevention, Emotional Intelligence, Emergency Response, Nutrition and Diet, Safety Training, Personal Development, Working With Children, Child Health, Resilience, Social Skills, Environment Health And Safety, Safety Standards, Health And Safety Standards, Mental Health, Meal Planning And Preparation, First Aid, Record Keeping

  • Status: Free Trial

    Case Western Reserve University

    Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building

  • Status: Free Trial

    Kennesaw State University

    Skills you'll gain: Crisis Management, Organizational Leadership, Leadership Development, Leadership, Strategic Leadership, Team Leadership, Business Leadership, Leadership and Management, Dealing With Ambiguity, Professional Development, Strategic Decision-Making, Organizational Change, People Development, Innovation, Decision Making, Emotional Intelligence, Learning Styles, Relationship Building, Adaptability

  • Status: Free Trial

    Skills you'll gain: Constructive Feedback, Storytelling, Active Listening, Empathy, Social Skills, Relationship Building, Creativity, Oral Expression, Emotional Intelligence, Self-Awareness, Cognitive flexibility, Initiative and Leadership, Leadership, Writing and Editing, Public Speaking, Social Justice, Cultural Diversity, Personal Development, Social Sciences, Communication

  • Status: Free Trial

    Skills you'll gain: Decision Making, Critical Thinking, Analytical Skills, Behavioral Economics, Complex Problem Solving, Data Analysis, Artificial Intelligence, Emotional Intelligence, Self-Awareness, Psychology, Communication, Algorithms

Most popular

Trending now

New releases

What brings you to Coursera today?

Leading partners

  • University of Colorado Boulder
  • Tecnológico de Monterrey
  • Packt
  • University of Maryland, College Park
  • Alfaisal University | KLD
  • UBITS
  • Universidades Anáhuac
  • Starweaver