• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Insights

Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Insights Course Catalog

  • Status: Preview
    Preview
    I

    IE Business School

    Marketing Management Essentials:The Marketing Plan Structure

    Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Flash - SaaS Technical Fundamentals

    Skills you'll gain: Software As A Service, Scalability, Amazon Web Services, Cloud Applications, Cloud Development, Amazon S3, Cloud Hosting, Amazon Elastic Compute Cloud, Cloud Management, Application Security, Systems Integration, Multi-Tenant Cloud Environments, Cloud Security, Performance Tuning, Load Balancing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    Agile и дизайн-мышление

    Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Product Design, Persona (User Experience), New Product Development, Team Management, Agile Methodology, User Research, Usability Testing, User Centered Design, Persona Development, Innovation, Customer experience strategy (CX), Value Propositions

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Multi-Agent Development with AutoGen

    Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Application Deployment, Software Development Tools, Python Programming, System Configuration

    4
    Rating, 4 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Business Analytics Capstone

    Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Predictive Analytics, Predictive Modeling, Business Analytics, Analytics, Financial Analysis, Advanced Analytics, Data Analysis, Technical Communication, Investment Management, Feature Engineering, Data Processing, Data Manipulation, Portfolio Management, Data Quality, Data Transformation, Statistical Modeling, Regression Analysis

    4.3
    Rating, 4.3 out of 5 stars
    ·
    88 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    User Experience in Game Design

    Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Introduction to Restaurant Revenue Management

    Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Trend Analysis, Performance Analysis, Team Management, Data Analysis, Performance Measurement, Business Metrics, Data-Driven Decision-Making

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Essential Testing Techniques in Software Development

    Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Test Planning, Software Quality Assurance, Unit Testing, Functional Testing, Regression Testing, Usability Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    L

    Lund University

    1.5° Lifestyles: Mainstreaming Everyday Sustainability

    Skills you'll gain: Sustainable Development, Sustainable Business, Climate Change Mitigation, Resource Consumption Accounting, Climate Change Adaptation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Environmental Social And Corporate Governance (ESG), Community Development, Economics, Environmental Policy, Public Policies, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Build Customizable Sales Presentation Graphics using Canva

    Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Target Audience, Market Analysis, Sales, Presentations, Graphic Design, User Accounts

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Leading with Impact: Team Dynamics, Strategy and Ethics

    Skills you'll gain: Strategic Thinking, Strategic Leadership, Teamwork, Team Leadership, Business Leadership, Team Management, Business Ethics, Organizational Leadership, Leadership, Leadership and Management, Strategic Decision-Making, Leadership Development, Critical Thinking and Problem Solving, Ethical Standards And Conduct, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Insights learners also search

Customer Analytics
Customer Success
Business Analysis
Market Research
Economic Policy
Marketing Analytics
Business Statistics
Business English
1…178179180…283

In summary, here are 10 of our most popular customer insights courses

  • Marketing Management Essentials:The Marketing Plan Structure: IE Business School
  • AWS Flash - SaaS Technical Fundamentals: Amazon Web Services
  • Agile и дизайн-мышление: University of Virginia
  • Mastering Multi-Agent Development with AutoGen: Packt
  • Advanced Business Analytics Capstone: University of Colorado Boulder
  • User Experience in Game Design: Epic Games
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Introduction to Restaurant Revenue Management : Dubai College of Tourism
  • Essential Testing Techniques in Software Development: Board Infinity
  • 1.5° Lifestyles: Mainstreaming Everyday Sustainability: Lund University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok