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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Preview
    Preview
    B

    Berklee

    Touring 101 for Musicians

    Skills you'll gain: Marketing Planning, Performance Measurement, Sales Presentations, Marketing Strategies, Music Performance, Goal Setting, Travel Arrangements, Customer Engagement, Content Marketing, Music, Marketing Channel, Event Management, Business Planning, Professional Networking, Talent Management

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    How to Setup Facebook Messenger for a Business

    Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Customer Communications Management, Business Correspondence, Drive Engagement, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Global Marketing: Cultural Frameworks

    Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Consumer Behaviour, Brand Management, Human Resource Management, Coordination

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Foundations of Hotel Budgeting and Forecasting

    Skills you'll gain: Advanced Analytics, Hospitality Management, Budgeting, Financial Forecasting, Variance Analysis, Operating Budget, Corporate Sustainability, Revenue Management, Demand Planning, Financial Analysis, Performance Analysis, Trend Analysis, Sustainability Reporting, Applied Machine Learning, Analysis, Strategic Decision-Making, Key Performance Indicators (KPIs), Benchmarking

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Chat and Messaging Fundamentals

    Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Azure Databricks

    Skills you'll gain: Databricks, Apache Spark, Microsoft Azure, PySpark, Data Lakes, Data Processing, Jupyter, File Systems, File Management, Cloud Storage, Cloud Computing Architecture

    3.8
    Rating, 3.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Nanyang Technological University, Singapore

    Beauty, Form & Function: An Exploration of Symmetry

    Skills you'll gain: Aesthetics, Geometry, Design Elements And Principles, Materials science, Chemistry, Art History, Architectural Design, Physical Science, Applied Mathematics

    3.7
    Rating, 3.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Design Basics of Steel Buildings

    Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Building Codes, Construction, Architectural Engineering, Civil Engineering, Engineering Calculations, Sustainable Engineering, Safety Standards

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Scaling with Google Cloud Operations - 日本語版

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, Site Reliability Engineering, DevOps, Identity and Access Management, Cost Management, Scalability, Sustainable Business, Disaster Recovery, Application Performance Management, Customer Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    MV Substation - An industrial approach (PART-B)

    Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Low Voltage, Electrical Equipment, Electrical Safety, Electrical Power, High Voltage, HVAC, Mechanical Design, Wiring Diagram, Construction, Civil Engineering, Safety Standards, Schematic Diagrams, Engineering Calculations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera Instructor Network

    QA Process Optimization: Agile & Automated Testing

    Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Automation, Analysis, Collaboration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Integration

    Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Data Cleansing, Data Management, Business Process, User Accounts, Dashboard, Data Import/Export, Automation, Identity and Access Management, Business Reporting, Data Security, Cloud Computing

    4
    Rating, 4 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Touring 101 for Musicians: Berklee
  • How to Setup Facebook Messenger for a Business: Coursera Project Network
  • Global Marketing: Cultural Frameworks: University of Illinois Urbana-Champaign
  • Foundations of Hotel Budgeting and Forecasting: Starweaver
  • Amazon Connect Chat and Messaging Fundamentals: Amazon Web Services
  • Fundamentals of Azure Databricks: Packt
  • Beauty, Form & Function: An Exploration of Symmetry: Nanyang Technological University, Singapore
  • Design Basics of Steel Buildings: L&T EduTech
  • Scaling with Google Cloud Operations - 日本語版: Google Cloud
  • MV Substation - An industrial approach (PART-B): L&T EduTech

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