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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Introduction to Carbon Reduction and Net Zero

    Skills you'll gain: Climate Change Mitigation, Sustainable Development, Environment, Sustainable Technologies, Environmental Science, Sustainability Standards, Corporate Sustainability, Energy and Utilities, Climate Change Adaptation, Employee Engagement, Education and Training

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    The ABC's of GDPR: Protecting Privacy in an Online World

    Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Training, Compliance Management, Legal Risk, Regulation and Legal Compliance, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of London

    Consumption, Marketing and Culture

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Sustainable Business, Marketing Analytics, Environmental Issue, Sociology, Sustainable Development, Information Privacy, Digital Communications, Social Media

    4.6
    Rating, 4.6 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Mobile Marketing, Optimization Tactics, and Analytics

    Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Marketing, Web Applications, Target Audience, Sales

    4.5
    Rating, 4.5 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Discover the Possibilities

    Skills you'll gain: Generative AI, Strategic Thinking, Artificial Intelligence, Business Transformation, Prompt Engineering, Solution Design, Automation, Case Studies, Technology Strategies, ChatGPT, Innovation, Responsible AI, Business Workflow Analysis, Digital Transformation, Large Language Modeling, Business Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    McMaster University

    Finance For Everyone: Value

    Skills you'll gain: Financial Analysis, Financial Market, Cash Flows, Financial Modeling, Investments, Business Valuation, Financial Data, Risk Management, Market Dynamics, Decision Making, Analytical Skills, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    250 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    The DMAIC Framework - Define and Measure Phase

    Skills you'll gain: Process Capability, Statistical Analysis, Data Analysis, Project Management, Six Sigma Methodology, Statistics, Work Breakdown Structure, Lean Six Sigma, Process Analysis, Data Collection, Project Scoping, Performance Measurement, Customer experience improvement, Quality Improvement, Quality Control

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    Johns Hopkins University

    One Health Investigations of Outbreaks and Spillover Events

    Skills you'll gain: Microbiology, Epidemiology, Public Health, Infectious Diseases, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Diagnostic Tests, Qualitative Research, Data Collection

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI: Impact on Business and Society

    Skills you'll gain: Consumer Behaviour, Responsible AI, Business Risk Management, Business Operations, Risk Analysis, Generative AI, Social Sciences, Safety Standards, Environmental Issue, Governance, Leadership and Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Polytechnique

    Quantum Optics 2 - Two photons and more

    Skills you'll gain: Emerging Technologies, Telecommunications, Cryptography, Simulation and Simulation Software, Physics, Computing Platforms, Algorithms, Mathematical Modeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    130 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Agile Dashboards for Data-Driven Decision-Making

    Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for Certified Scrum Master (CSM) Certification

    Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer

    4.9
    Rating, 4.9 out of 5 stars
    ·
    52 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Introduction to Carbon Reduction and Net Zero: Coursera Instructor Network
  • The ABC's of GDPR: Protecting Privacy in an Online World : Knowledge Accelerators
  • Consumption, Marketing and Culture: University of London
  • Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
  • GenAI in Business: Discover the Possibilities: University of Michigan
  • Finance For Everyone: Value: McMaster University
  • The DMAIC Framework - Define and Measure Phase: SkillUp
  • One Health Investigations of Outbreaks and Spillover Events: Johns Hopkins University
  • Generative AI: Impact on Business and Society: University of Michigan
  • Quantum Optics 2 - Two photons and more: École Polytechnique

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