• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Process Improvement Course Catalog

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Flows Fundamentals

      Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      F

      Fundação Instituto de Administração

      Executivo de Vendas, Vendas Consultivas e Prospecção

      Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Training, Sales Presentation, Customer Relationship Management, Prospecting and Qualification, Value Propositions, Overcoming Objections, Negotiation, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Disability Awareness and Support

      Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education

      4.6
      Rating, 4.6 out of 5 stars
      ·
      328 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Icahn School of Medicine at Mount Sinai

      HPV-Associated Oral and Throat Cancer: What You Need to Know

      Skills you'll gain: Oral Cancer Screening, Oncology, Preventative Care, Public Health and Disease Prevention, Treatment Planning, Infectious Diseases, Patient Education And Counseling, Epidemiology, Risk Analysis, Diagnostic Tests

      4.8
      Rating, 4.8 out of 5 stars
      ·
      469 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Vital Skills for Data Science

      Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Scientific Visualization, Data Security, Data Presentation, User Centered Design, Infographics, Statistical Visualization, Technical Communication, Cybersecurity, Healthcare Ethics, Statistical Reporting, Authentications, Data Storytelling, Ethical Standards And Conduct, Information Privacy, Responsible AI, Analysis

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Technical Diagnostics and Troubleshooting Techniques

      Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Hiring and Onboarding Employees with ClickUp

      Skills you'll gain: Applicant Tracking Systems, Time Management, Human Resources Software, Employee Onboarding, Timelines, Organizational Skills, Project Management Software, Scheduling, Productivity Software, Document Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      492 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scaling Agile and the Team-of-Teams

      Skills you'll gain: Scaled Agile Framework, Agile Software Development, Agile Methodology, Behavior-Driven Development, Test Driven Development (TDD), Agile Project Management, Sprint Planning, Solution Delivery, Software Testing, Virtualization, Hardware Architecture

      4.5
      Rating, 4.5 out of 5 stars
      ·
      473 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Time Series Models for Business Forecasting

      Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Financial Forecasting, Microsoft Excel, Demand Planning, Excel Formulas, Trend Analysis, Predictive Modeling, Data Presentation, Statistical Visualization, Graphing, Market Trend, Process Optimization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      243 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Career Options: Exploring a New Career

      Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of California, Santa Cruz

      Cyber-Physical Systems: Modeling and Simulation

      Skills you'll gain: Systems Design, Model Based Systems Engineering, Mathematical Modeling, Simulations, Control Systems, Network Model, Embedded Systems, Systems Analysis, Technical Design, Computational Logic, Digital Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Web Design

      Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, JavaScript Frameworks, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 3 Months

    Process Improvement learners also search

    Business Process
    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    1…121122123…370

    In summary, here are 10 of our most popular process improvement courses

    • Amazon Connect Flows Fundamentals: Amazon Web Services
    • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
    • Disability Awareness and Support: University of Pittsburgh
    • HPV-Associated Oral and Throat Cancer: What You Need to Know: Icahn School of Medicine at Mount Sinai
    • Vital Skills for Data Science: University of Colorado Boulder
    • Technical Diagnostics and Troubleshooting Techniques: Microsoft
    • Hiring and Onboarding Employees with ClickUp: Coursera Project Network
    • Scrum Master Certification: Scaling Agile and the Team-of-Teams: LearnQuest
    • Excel Time Series Models for Business Forecasting: Macquarie University
    • Career Options: Exploring a New Career: Kennesaw State University

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok