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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    S

    SAS

    Structured Query Language (SQL) using SAS

    Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Statistical Programming, Data Presentation, Data Manipulation, Data Integration, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    285 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Washington

    Social Media Data Analytics

    Skills you'll gain: Data Visualization, Text Mining, Social Network Analysis, Statistical Analysis, Data Visualization Software, Case Studies, Application Programming Interface (API), Unstructured Data, Data Analysis, R Programming, Statistical Methods, Correlation Analysis, Regression Analysis, Data Collection, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    297 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Copenhagen Business School

    Digital Competition in Financial Services

    Skills you'll gain: Technology Strategies, FinTech, Digital Transformation, Business Technologies, Financial Services, Financial Regulation, Business Strategies, Market Dynamics, Competitive Analysis, Business Modeling, Innovation, Governance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    995 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Shanghai Jiao Tong University

    当代应用心理学

    Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Psychological Evaluations, Psychology, Occupational Safety And Health, Mental Health, Emotional Intelligence, Criminal Investigation and Forensics, Leadership, Relationship Building, Decision Making, Scientific Methods

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Multi AI Agent Systems with crewAI

    Skills you'll gain: Generative AI Agents, Artificial Intelligence, LLM Application, Agentic systems, Business Process Automation, Automation, Tool Calling, Debugging, Prompt Engineering, Coordination, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    259 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Designing for User Experience

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Thinking, User Centered Design, Design Strategies, Prototyping, Creativity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    89 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Leadership Out of the Box

    Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Stakeholder Engagement, Leadership and Management, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Virtual Teams

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis, Business Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    303 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Build Intelligent Agents Using DeepSeek & N8N

    Skills you'll gain: Workflow Management, No-Code Development, Deepseek, LLM Application, Business Process Automation, Generative AI, Automation, Application Deployment, Data Integration, Data Analysis Software, Google Sheets, Gmail

    4
    Rating, 4 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Glasgow

    Generative AI in Education

    Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Education Software and Technology, Responsible AI, Artificial Intelligence, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    International Business Context

    Skills you'll gain: Intellectual Property, Business Ethics, International Relations, Economic Development, Political Sciences, Law, Regulation, and Compliance, Economics, World History, Business Economics, Cultural Diversity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    216 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Analyze Website Visitors with Google Analytics Segments

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    124 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer insights courses

  • Structured Query Language (SQL) using SAS : SAS
  • Social Media Data Analytics: University of Washington
  • Digital Competition in Financial Services: Copenhagen Business School
  • 当代应用心理学: Shanghai Jiao Tong University
  • Multi AI Agent Systems with crewAI: DeepLearning.AI
  • Designing for User Experience: Microsoft
  • Leadership Out of the Box: Queen Mary University of London
  • Certified Business Analysis Professional™ (CBAP®): Starweaver
  • Build Intelligent Agents Using DeepSeek & N8N : Board Infinity
  • Generative AI in Education: University of Glasgow

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  • Google Cybersecurity Certificate
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