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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free
    Free
    É

    École normale supérieure

    Statistical Mechanics: Algorithms and Computations

    Skills you'll gain: Sampling (Statistics), Physics, Simulations, Computational Logic, Numerical Analysis, Markov Model, Quantitative Research, Algorithms, Applied Mathematics, Linear Algebra, Integral Calculus

    4.8
    Rating, 4.8 out of 5 stars
    ·
    267 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IIT Bombay

    Introduction to Tech Entrepreneurship

    Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, Product Development, Business Modeling, Presentations, Entrepreneurship, Communication, Persona Development, Customer Analysis, Financial Statements, Business Strategy, Innovation, Technical Management, Market Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Verbal Communication Skills, Customer Communications Management, Microsoft 365, Negotiation, Customer Relationship Building, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Las redes sociales en acción

    Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Campaigns, Social Media, Performance Measurement, Goal Setting, Active Listening, Marketing Strategies, Marketing, Key Performance Indicators (KPIs), Content Strategy, Resource Management, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    757 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Building Systems with the ChatGPT API

    Skills you'll gain: ChatGPT, LLM Application, Large Language Modeling, Prompt Engineering, OpenAI, Jupyter

    4.7
    Rating, 4.7 out of 5 stars
    ·
    275 reviews

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Test Accessibility of Your Design with WAVE

    Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Western Australia

    Recruiting for Diversity and Inclusion

    Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Talent Acquisition, Interviewing Skills, Data Collection, Diversity Programs, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Business Metrics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Copywriting with ChatGPT: Produce Compelling Copy That Sells

    Skills you'll gain: Copywriting, User Research, Target Audience, Customer Insights, Prompt Engineering, ChatGPT, Marketing Materials, Content Creation, Product Knowledge, Value Propositions, Marketing Communications, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Developers

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, Artificial Intelligence, Object Oriented Programming (OOP), AI Product Strategy, Debugging, Artificial Neural Networks, Computer Programming, Program Development, Data Processing, Maintainability, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Problem Solving, Data Analysis, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    159 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Modern Data Warehouse Analytics in Microsoft Azure

    Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Cloud Services, Data Warehousing, Data Architecture, Databases, Data Lakes, Business Intelligence, Analytics, Big Data, Data Visualization Software, Data Integration, Data Processing, Data Pipelines, Data Visualization

    4.4
    Rating, 4.4 out of 5 stars
    ·
    124 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Platform Thinking: Innovation in digital business models era

    Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Design Thinking, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Platform As A Service (PaaS), Product Development, Big Data, Customer Insights, Strategic Thinking, Systems Thinking, Digital Transformation, Business Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of London

    Operations Systems Excellence

    Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    74 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Statistical Mechanics: Algorithms and Computations: École normale supérieure
  • Introduction to Tech Entrepreneurship: IIT Bombay
  • Copilot for Sales: Microsoft
  • Las redes sociales en acción: Tecnológico de Monterrey
  • Building Systems with the ChatGPT API: DeepLearning.AI
  • Test Accessibility of Your Design with WAVE: Coursera Project Network
  • Recruiting for Diversity and Inclusion: University of Western Australia
  • Copywriting with ChatGPT: Produce Compelling Copy That Sells: Coursera Project Network
  • Generative AI for Developers: Fractal Analytics
  • Modern Data Warehouse Analytics in Microsoft Azure: Microsoft

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